ADF Medical Services Inc.

Live Chat Support Agent-ADF

Remote
Full Time
Admin and Clerical
Entry Level

📋 JOB OPENING — Live Chat Support Agent ADF Medical Services Inc.

We're hiring a Live Chat Support Agent to join our customer support team. If you're a strong communicator who enjoys helping people, we'd love to hear from you.

Role: Live Chat Support Agent
Department: Customer Support
Location: Remote / On-Site
Type: Full-Time / Part-Time

What You'll Do:

  • Respond to patient and client inquiries via live chat
  • Provide information on our services, scheduling, and billing
  • Escalate complex issues to the appropriate team
  • Keep accurate records of all customer interactions
  • Follow HIPAA guidelines and company privacy policies

What We're Looking For:

  • 1–2 years of customer service or live chat experience
  • Excellent written communication skills
  • Ability to type 45+ WPM
  • Comfortable multitasking in a fast-paced environment
  • Healthcare or medical background is a plus

What We Offer:

  • Competitive pay
  • Health, dental & vision benefits (full-time)
  • Paid time off & holidays
  • Growth opportunities within the company
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